• The facility of applying visa through IVS, hereinafter referred as IVS is open only to BOTH Indian & Foreign passport holders visiting countries as per the list on our website and fulfilling the eligibility conditions announced from time to time by the respective Immigration Department • Issuance and approval of a visa is regulated by the respective immigration authority, a governed by their rules and regulations, subject to the applicant fulfilling the eligibility conditions. These rules are amended / updated from time to time by the respective Immigrations department. Please note that visa issued by the immigration department is valid for entry and exit at each of the countries. • IVS role is limited to accepting the visa application and required documentation, forwarding the application to the respective Embassy/Immigrations for consideration of visa issuance and communicating the decision on the application to the applicant. • Visa fees & Service charges are non-refundable / transferable under any circumstances whatsoever. • IVS will not be responsible and liable to the applicant, if the applicant if unable to travel due to denied boarding, offloading, cancellation of flight, delays or force majeure situations, breakdown of machinery and / or internet connectivity or any other cause or circumstances beyond their control.
• IVS does not accept any responsibility for late, lost or misplaced applications and / or the veracity of the contents of the application. Incomplete and double applications will be disregarded. The Applicant accepts and acknowledges that the courier acceptance and delivery service is operated by a third party and IVS does not assume any responsibility or liability for the service of the courier company. • The decision to grant or refuse a visa is the sole prerogative of the Embassy/Immigration department IVS is a facilitator and merely forwards the application and the issuance or pendency or refusal of the visa is the prerogative of Embassy/Immigration department. The decision of the Immigration department is final. In case of rejection of visa application, no correspondence will be entertained and no visa fees or Service charges will be refunded and no reasons will be required to be given. It is clarified that processing of the visa application is prevented, delayed or restricted or interfered with for any reasons whatsoever resulting in delay by Immigration dept. to process the applicants visa application, then IVS shall not be liable to the applicant for any loss or damage which may be suffered as result of such causes and IVS shall be discharged of all its obligations hereunder
• Issuance of a visa or approval of visa application does not in any way give the applicant a right to the country. The entry is at the sole discretion of the Immigration officer at the Airport who is a representative of immigration of the country. In case of denial of visa or entry by the immigration of the respective country, IVS shall in no way be liable to the applicant in any manner whatsoever • The visa must be accepted as offered and is non – transferable and non-extendable. • IVS shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of visa. • IVS shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of visa. • The visa is valid as per the immigrations rules and regulations as amended from time to time. The visa must be availed within its period of validity. • All Indian and the visiting countries regulations apply and in case this facility is deemed invalid or cancelled due to any Indian / or the entry immigration department regulation or order, IVS shall not be liable in any manner whatsoever to the applicant. • Applicants will be solely responsible to ensure they fulfil Indian and the entry country’s requirements for travel which may include Police clearances etc. • IVS shall take all reasonable measures to ensure that information provided by the Applicants to IVS will remain confidential. However, IVS shall not be liable for any unauthorized access by any means to that information. • The applicant agrees to indemnify and hold VISA LOUNGE, its officers, directors, agents, subsidiaries, clients, joint venture partners and employees, harmless from any claim, expense, loss, damages or demand, including reasonable attorney’s fees, incurred or sustained by IVS and / or its officers, directors, agents, subsidiaries, clients, joint venture partners and employees arising out of the breach of these terms & conditions by the Applicant and / or any act of omission or commission attributable to the Applicant (or) violation by the Applicant of any law of any country or the rights of the third party. • In no event and under no circumstances shall IVS and / or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever to anyone.
• Any overstay beyond duration of Visa invites fines and penalty by the respective immigration. Payment of overstay penalties is to borne solely by the applicant/passengers and the applicant/passenger is fully liable/responsible for the same. Any penalty raised by immigration towards VISALOUNGE will be payable by the passenger in full within the stipulated period. If passenger has documentary evidence (Entry / Exit stamps / Airline Ticket Copy / Boarding Pass) to prove that passenger has exited before expiry of VISA, then IVS will provide adequate support to clear overstay case from DNRD. However, final decision on the same will be of DNRD. IVS shall not be liable for any penalties including for overstay levied by DNRD on the applicant/passenger under no circumstances whatsoever. • If you have not opted out of receiving marketing materials, we may also use your personal information to identify other products and services that might be of interest to you and to market additional goods, services and special offers from us, our affiliates or our third party business associates. You can choose not to allow IVS to use or disclose your personal information for marketing purposes by indicating your preference on the visa application form. • These terms and conditions shall be governed and construed in accordance with the law of India. Any claims of disputes arising in relation to the services provided by IVS to the applicant shall be subject to the exclusive jurisdiction of the court in India.
• IVS reserves the right to add, alter or vary these terms and conditions at any time without notice or liability and all applicants availing of this facility shall be bound by the same.